Contact Merida Mexico Tours
Questions about a day out of Mérida, a correction to something on these pages, or a request from an operator: this is where they land.
Reach the team
Email is the only channel, and it is read by the people who write these pages rather than by a call centre. Most replies go out within two working days.
Email: hello@meridamexicotours.com
What we can help with
A factual correction. If an opening hour, a fee or a meeting point on these pages is out of date, tell us which page and we will check it against the official source and fix it. Corrections are the most useful mail we get.
Choosing between two days. Tell us how long you have and what you most want to see, and we will point you at the comparison that answers it.
An operator listing. Operators running tours out of Mérida can write to the same address. Placement is not for sale and never has been — the disclosure page sets out exactly how the site is paid.
What we cannot help with
We do not take bookings, hold reservations, issue refunds or change a date. Every tour is sold and run by the operator named on its listing, and your booking, your payment and your cancellation all sit with them. If you need to move a date, do it through the confirmation email you were sent, and do it more than 24 hours before the start time.
Where Mérida is
Plaza Grande, Centro
Calle 60 entre 61 y 63, 97000 Mérida,
Yucatán, Mexico
The map loads from Google only when you ask for it, so nothing third-party runs here until you press the button.
Name
Merida Mexico Tours — a booking guide to the tours and day trips that run out of Mérida, Yucatán.
Address
The city's own centre is the Plaza Grande, Calle 60 entre 61 y 63, Centro, 97000 Mérida, Yucatán, Mexico. Most tours meet within four blocks of it.
Hours
The Plaza Grande and the centro are public streets and are open at all hours. The archaeological sites east and south of the city run 08:00 to 17:00 daily, with the last Chichén Itzá tickets sold at 16:00. The city's own free evening programme starts between 20:00 and 21:00.
Before you write
Most questions are already answered. The FAQ page covers the gate fees, the cenote rules and the timings, and the visiting page covers costs, the street grid and where each tour meets. If you are choosing a day rather than solving a problem, Merida Mexico Tours lists all of them with prices.